Frequently Asked Questions (FAQ)
Frequently Asked Questions (FAQ)
You can return an item within 24 hours of receiving your order by following the procedure outlined in our return policy.
After we have validated your returned item, the refund will be processed within 24 to 48 business hours, depending on the payment method used.
Yes, you can exchange an item under certain conditions, by following our return and exchange procedure.
To return a product via Yalidine, you must use a tracked service and ensure that the item is in its original condition. Contact our customer service for detailed instructions.