We want to ensure your complete satisfaction. If for any reason you are not entirely satisfied with your purchase, you can benefit from our return and exchange policy, under the following conditions:

Return and Exchange Conditions

• Items must be returned in their original condition and packaging.
• Returns or exchanges are possible within 24 hours of receiving your order.

Return Procedure

1. Contact our customer service on WhatsApp: phone to inform us of your return or exchange request.
2. You will receive a return form to fill out and instructions for sending back your item.
3. Once the item is returned and inspected, we will proceed with the exchange or refund according to your preference.

Refund

After validation of the return, the refund will be made within 24 to 48 hours, by baridiMob

Return via Yalidine

We use Yalidine to ensure fast and secure delivery. Returns must be shipped by a tracked service to ensure their safety.

For any questions or to initiate a return, please do not hesitate to contact our customer service.